Electrification/Transportation

Electrifying the Customer Journey

Tuesday, September 10, 2024

4:00 PM – 5:00 PM PT

Location: 213CD, Level 2, Anaheim Convention Center

Moderator(s)

Garrett Fitzgerald

Senior Director, Electrification
Smart Electric Power Alliance (SEPA)
Carbondale, Colorado, United States

Panelist(s)

Mike Backstrom (he/him/his)

Vice President, Regulatory Affairs
Southern California Edison
Rosemead, California, United States
Matt Horton (he/him/his)

Chief Executive Officer
Voltera
Palo Alto , California, United States
Kevin Prince

Vice President of Fleet Electrification Solutions
Revolv
San Francisco, California, United States
Melissa Y. Washington (she/her/hers)

Chief Customer Officer & Senior Vice President, Customer Operations
ComEd
Oak Brook, Illinois, United States

During this interactive session, attendees will immerse themselves in the perspective of customers and learn what types of education and support they need from industry, utilities, and other stakeholders at RE+. This session will guide participants through the process of helping customers understand electrification and aid them in selecting the products or solutions that best fit their unique needs. After attending this session attendees will have an understanding of what customers need to navigate this transition.