Director, Enterprise AI & Data Science
Pacific Gas and Electric Company
Alameda, California, United States
Norma Grubb is the Enterprise AI & Data Science Director of Pacific Gas and Electric Company (PG&E). Norma joined PG&E in 2022 with the role of accelerating the safe adoption of artificial intelligence in the company by supporting the work data science teams across the company. Her function is responsible for two lines of work. The first one is to stand up a Center of Excellence in Data Science and Artificial Intelligence in charge of creating and maintaining standards and processes that ensure implementation of high quality, scalable, and reliable artificial intelligence algorithms. This works includes governance of Generative AI and AI in general, with aspects such as enterprise adoption roadmap and risk mitigation (bias, accuracy, and cyber). The second line of work is to deliver breakthrough artificial intelligence models that solve PG&E critical business problems for which technologies are not available yet.
Prior to joining PG&E, Norma held several roles as data science and artificial intelligence director in the manufacturing, financial, and academic sectors in the US and Canada. The impact of her work includes tens of millions of dollars in savings and productivity increase due to process automation, predictive and preventive maintenance of assets, knowledge and information management, and customer service event optimization.
Norma earned a Doctoral degree in Information Management with dissertation work on Natural Language Processing in 2018, and master’s in information studies from the University of Texas at Austin in 2003. She has also been a guest lecturer of Artificial Intelligence, Machine Learning, Text Mining, and Natural Language Processing at Syracuse University and Purdue University.
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Tuesday, September 10, 2024
11:00 AM – 12:00 PM PT