Senior Director of Partner Development Nautilus Solar Mission Viejo, California, United States
As community solar markets grow, how can providers ensure that the general public has a positive association with community solar offerings? Existing markets face challenges that can make for frustrating customer experiences - lack of awareness about community solar and its benefits, aggressive marketing practices, long delays in projects coming online and generating credits, and billing and crediting problems from utilities. What are some best practices that providers and policymakers can keep in mind for ensuring that community solar is providing benefits and positive experiences along each step of the process?